SHIPPING AND RETURNS
SHIPPING AND PAYMENT INFORMATION
In stock items will typically ship within 1-2 business days. (M-F). Your shipment will arrive via USPS or FedEx 2Day. There is a flat rate of $18 for all FedEx 2Day shipments. Any oversize products (ie: KUSA Backpack, KUSA Carrying Case) will ship FedEx Ground for a $18 flat rate. Please allow up to 48 hours for us to process your order.
Kalashnikov USA™ accepts payments by VISA, Mastercard, Discover, American Express, and PayPal.
Kalashnikov USA™ does NOT ship internationally and all orders must have both billing and shipping addresses located within the 50 United States or District of Columbia. We proudly support the Members of the US Military and believe that it is a great privilege to service their needs, but we must fully comply with all United States export control laws and regulations. If you would like to place a government order for any Kalashnikov USA™ product(s) to be exported to an APO/FPO please contact one of our Customer Service Representatives to discuss your options. We do offer discounts for Law Enforcement and Military fo our online store products, please call to place an order (and have a copy of your LE/Military ID ready).
If you have any questions, concerns, service or warranty issues please contact our customer service department at 754-222-1407 x8125 or email [email protected] Customer service will provide shipping and payment instructions.
Products purchased through the website may be returned in original packaging within 14 days of product shipment. Products cannot be returned if they are used, damaged, or missing packaging. In order to start a return, please email us at [email protected] for a Return Authorization number (RA). We will not be able to process your return without the RA number. All packages received without an RA# will be refused. Once we receive the product, a refund to original form of payment minus shipping and handling fees will be issued. All returns are subject to a 10% restocking fee.
Your satisfaction is of the upmost importance, if you purchased the product directly from us we will gladly replace, exchange, or refund.
Kalashnikov USA™ does not ship firearm parts, accessories or magazines outside of the contiguous United States of America. Orders of firearms parts, accessories or magazines placed outside the United States will be cancelled and refunded immediately.
Any orders placed for magazines that are not legal in your state will immediately be refunded and restocked and may be subject to a 5% restocking fee.
*LE/Military: Duty use items are exempt from restrictions with proper verification. Please call us to make arrangements to verify LE/Military credentials.
Chicago and other counties within IL: No magazines over 10 rounds will be shipped to customers with shipping addresses in CHI.
Colorado:No magazines over 15 rounds will be shipped to customers with shipping addresses in CO.
Connecticut:No magazines over 10 rounds will be shipped to customers with shipping addresses in CT. As of 10/1/13 in order to comply with CT Senate Bill No. 1160 magazines holding 10 rounds or less can only be purchased if buyer provides a copy of driver’s license and ONE of the following: state handgun carry permit, long gun certificate, or ammunition certificate.
District of Columbia: No magazines over 10 rounds capacity will be shipped to customers with shipping addresses in DC.
Hawaii:No handgun magazines over 10 rounds will be shipped to customers shipping addresses in HI. Rifle magazines are ok.
Maryland:No magazines over 10 rounds will be shipped to customers with shipping addresses in MD.
Massachusetts:No magazines over 10 rounds will be shipped to customers with shipping addresses in MA.
New Jersey:No magazines over 15 rounds will be shipped to customers with shipping addresses in NJ.
New York:No magazines over 10 rounds will be shipped to customers with shipping addresses in NY.
The above description lists state restrictions currently known to Kalashnikov USA. Kalashnikov USA does not guarantee its completeness. It is the responsibility of the buyer to research and obey all applicable local, state, and federal laws in regard to the possession, use, and sale of any magazine purchased from Kalashnikov USA.
Because Kalashnikov USA™ has connections with a number of U.S. states, we are required to collect sales tax on all applicable orders. Since Kalashnikov USA™ is sometimes required to collect city, county and other taxes, the tax rate we charge may be higher than just your sales tax.
The tax total will added to your order during checkout.