Shipping & Returns

  • SHIPPING AND PAYMENT INFORMATION

    In stock items will typically ship within 3-5 business days (Monday-Friday). Your shipment will arrive via USPS or FedEx at a flat rate shipping price. Please allow up to 48 hours for us to process your order.

  • Kalashnikov USA™ only accepts payments via VISA, Mastercard, and Discover. Note your card must have a US-based address for the transaction to process. To ensure your order is processed in a timely manner, please do not use Apple or Google-based credit cards, prepaid, or gift cards.

  • Kalashnikov USA™ does NOT ship internationally and all orders must have both billing and shipping addresses located within the 50 United States or District of Columbia. We proudly support the Members of the US Military and believe that it is a great privilege to service their needs, but we must fully comply with all United States export control laws and regulations. If you would like to place a government order for any Kalashnikov USA™ product(s) to be exported to an APO/FPO please contact one of our Customer Service Representatives to discuss your options. We do offer discounts for Law Enforcement and Military for our online store products, please call to place an order (and have a copy of your LE/Military ID ready).

  • If you have any questions, concerns, service, or warranty issues please contact our customer service department at 754-222-1407 or email customerservice@kusaprod.wpenginepowered.com. Customer service will provide shipping and payment instructions.

  • FIREARM SHIPPING INFORMATION

    Firearms will be shipped 7-14 business days after receiving the Federal Firearms License (FFL) from the dealer.

  • FFL FIREARM PURCHASE INSTRUCTIONS

    1. Place your order.

  • 2. Send a copy of the transfer FFL to email: FFL@Kalashnikov-USA.com OR ask your dealer to send us a copy of the transfer FFL to email: ffl@kusaprod.wpenginepowered.com. You MUST include your order number when providing a FFL.

  • 3. Should you have any problems please call us at 754-222-1407.

  • RETURNS

    Products purchased through the website may be returned in original packaging if the request is made within 14 days of receiving shipment. Products cannot be returned if they are used, damaged, fitted, or missing packaging.

    To start a return, please email us at customerservice@kusaprod.wpenginepowered.com for a Return Authorization number (RA). You will have 14 days after receiving an RMA Sales Order to return your purchase. Any items received after this time will not be processed and we cannot complete your return without the RA number. Once we receive the product, a refund to the original form of payment minus shipping and handling fees will be issued. Buyer will be responsible for either a 10% restocking fee or return shipping cost, while firearms will result in a 10% restocking fee.

  • Your satisfaction is of the utmost importance, if you purchased the product directly from us we will gladly replace, exchange, or refund.

  • FOR FIREARMS: Once the 4473 is processed at your FFL, we cannot accept returns on a purchased firearm.

  • TAX RATES

    Because Kalashnikov USA™ has connections with a number of U.S. states, we are required to collect sales tax on all applicable orders. Since Kalashnikov USA™ is sometimes required to collect city, county and other taxes, the tax rate we charge may be higher than just your sales tax.

  • The tax total will be added to your order during checkout.

  • MAGAZINE SHIPMENTS

    Kalashnikov USA™ does not ship firearm parts, accessories, or magazines outside of the contiguous United States of America. Orders of firearms parts, accessories, or magazines placed outside the United States will be canceled and refunded immediately. Any orders placed for magazines that are not legal in your state will immediately be refunded and restocked and may be subject to a 5% restocking fee.

  • *LE/Military: Duty use items are exempt from restrictions with proper verification. Please call us to make arrangements to verify LE/Military credentials.

  • California: No magazines over 10 rounds will be shipped to customers with shipping addresses in CA.

  • Colorado: No rifle / pistol caliber magazines over 10 rounds will be shipped to customers with shipping addresses in CO. Also, no shotgun gauge magazines over 8 rounds will be shipped to customers with shipping addresses in CO.

  • Connecticut: No magazines over 10 rounds will be shipped to customers with shipping addresses in CT. As of 10/1/13 in order to comply with CT Senate Bill No. 1160 magazines holding 10 rounds or less can only be purchased if buyer provides a copy of driver’s license and ONE of the following: state handgun carry permit, long gun certificate, or ammunition certificate.

  • Delaware: No magazines over 17 rounds will be shipped to customers with shipping addresses in DE.

  • District of Columbia: No magazines over 10 rounds capacity will be shipped to customers with shipping addresses in DC.

  • Hawaii: No handgun magazines over 10 rounds will be shipped to customer's shipping addresses in HI. Rifle magazines are ok.

  • Illinois: No magazines over 10 rounds will be shipped to customers with shipping addresses in IL.

  • Maryland: No magazines over 10 rounds will be shipped to customers with shipping addresses in MD.

  • Massachusetts: No magazines over 10 rounds will be shipped to customers with shipping addresses in MA.

  • New Jersey: No magazines over 15 rounds will be shipped to customers with shipping addresses in NJ.

  • New York: No magazines over 10 rounds will be shipped to customers with shipping addresses in NY.

  • Oregon: No magazines over 10 rounds will be shipped to customers with shipping addresses in OR.

  • Vermont: No magazines over 10 rounds will be shipped to customers with shipping addresses in VT.

  • Rhode Island: No magazines over 10 rounds will be shipped to customers with shipping addresses in RI.

  • Washington: No magazines over 10 rounds will be shipped to customers with shipping addresses in WA.

  • The above description lists state restrictions currently known to Kalashnikov USA. Kalashnikov USA does not guarantee its completeness. It is the responsibility of the buyer to research and obey all applicable local, state, and federal laws in regard to the possession, use, and sale of any magazine purchased from Kalashnikov USA.